Contact Information

Last updated: 10 August 2026

Nuzzle & Nap is an Australian online pet-bedding retailer based in Western Australia.

Business Details

Business name: Nuzzle & Nap
ABN: 65 985 952 594
Address: 8 Bateman Street, Mosman Park WA 6012, Australia

Customer Support

For questions about products, orders, shipping, returns, refunds or general enquiries, please contact us using the details below:

Email: team@nuzzleandnap.shop
Phone: +61 499 053 358
Support hours: Monday to Friday, 9:00 am to 5:00 pm Australian Western Standard Time (AWST), excluding Western Australian public holidays.

We aim to respond to customer enquiries within 2 business days.

If you are contacting us about an existing order, please include your order number so we can assist you efficiently.

Returns

Our business and contact address is not a product return address.

Please do not send products:

• to our business and contact address;
• to the sender address shown on your parcel; or
• to any other address unless we have specifically authorised it in writing.

To request a return, email team@nuzzleandnap.shop with your order number and the reason for your request.

If your return is approved, we will provide the authorised return address and return instructions separately.

Some products may be dispatched by overseas suppliers or third-party fulfilment partners, so the address shown on a parcel may not be able to receive or process returns.

Please review our Returns and Refunds Policy before returning any product.

Privacy and Legal Enquiries

Privacy requests, complaints, formal correspondence and legal notices may be sent to:

Email: team@nuzzleandnap.shop
Phone: +61 499 053 358
Address: 8 Bateman Street, Mosman Park WA 6012, Australia

Please see our Privacy Policy for more information about how Nuzzle & Nap collects, uses and handles personal information.

Contact Details

Business Name: Nuzzle & Nap
ABN: 65 985 952 594
Address: 8 Bateman Street, Mosman Park WA 6012, Australia
Email: team@nuzzleandnap.shop
Phone: +61 499 053 358
Support hours: Monday to Friday, 9:00 am to 5:00 pm AWST

Important: Our business and contact address is not a product return address unless we specifically confirm it as the authorised return address for your return.